Home Learning FAQ

Below are to some answers to queries that were highlighted from the Parental Questionnaire.

Q: We've been unable to type on to the document to complete work.

Depending on the device you are using can affect whether you can type into the document. For those working in Google Classroom on Apple or Android devices we'd recommend using the Google Classroom App from the play stores and also the Google Slides app which will help with editing directly into your work. We've provided some links below to help. If you’d rather email in the work please use the homelearning@stjohnsprimary.academy address and it will be forwarded to the class teacher. Don’t forget to put in the email, who your childs’ class teacher is please!

Google Classroom App (App Store)
Google Slides App (App Store)

Google Classroom App (Google Play Store)
Google Slides App (Google Play Store)

Q: We use Amazon Fire tablets

As Amazon are a rival company to Google they don't make it as easy to install apps on their devices and there are ways to side load the Google Apps but we wouldn’t recommend this. The best way to interact with Google Classroom on these devices is to install the Silk browser from the Amazon App store and login to classroom.google.com with your St John's account

Q: When opening up on an android phone the links do not work when pressing them on the slides

Installing the Google Slides app as discussed above would help with this or holding you finger on the link for a few seconds to open up a pop up that will ask if you want to open the link. Please note you may need to put the Slides file into presentation mode.

For links in the Early Years resources (Online Learning Area) you can either install the Android Powerpoint Slideshows and Presentations App which can help make the experience of looking at the slides on an Android device better. We’ll also look at having the link seperate within the folder structures in the online learning areas so that access to any links are available.

Q: I struggle to print off the work

Early Years Work:

  1. Click on file>download as>

  2. Then choose the format you’d prefer. PDF or image versions would be best for printing out.

  3. Once file is downloaded. Open the file and print.

Google Classroom:

  1. Click on file>download

  2. Save as a PDF

  3. Open downloaded file and print

Q:Teachers need to be mindful that children encounter problems with Google classroom. Lost work due to system problems.

Google Classroom automatically saves files and any issues would only be if the Wifi connection is lost. Do not close browser until the internet connection has been recovered.

pupil doesn’t have email so we would need to use parents for communication with teacher

Email accounts have been set up to receive any work that you would like to send in to class teachers.

Presentations appear to be read-only on iPad (Year 4)

See answer above to install Google Classroom app/Slides on iPad

Feedback from class teachers (Google Classroom)

Check the handed in work regularily for comments from the class teachers. They are leaving both voice and written comments to the submitted work with feedback. Notifications will only work on devices using the Google Classroom app on iPad/Android devices.

Teachers have also been making phone calls home too.